First Mate’s always-on, multi-channel customer support crew helps you keep your customers happy, loyal, and coming back for more.
WHY BRING FIRST MATE
ON BOARD.
Make your team even
stronger
Our crew performs just like yours, following your approach, your process, and your direction, always.
Scale up faster
With a dedicated support team, you can focus more time on building your business, while we focus on delivering quality responses to customers.
Stay nimble
Onboard expert help during busy seasons, of to fill coverage gaps then trim down when it’s quieter, saving up to 80% on labor costs.
here is how it works.
1 You set the guidelines
2 We learn your process
3 2-week trial
4 Go time!