First Mate’s always-on, multi-channel customer support crew helps you keep your customers happy, loyal, and coming back for more.
WHAT BUSINESSES SAY.
“I worried about giving up control, but First Mate has been nothing but professional and a pleasure to work with”
“My customers feel happy and listened to – and so do I!”
WHY BRING FIRST MATE
Make your team even stronger
Our crew performs just like yours, following your approach, your process, and your direction, always.
Scale up faster
With a dedicated support team, you can focus more time on building your business, while we focus on delivering quality responses to customers.
Onboard expert help during busy seasons, of to fill coverage gaps then trim down when it’s quieter, saving up to 80% on labor costs.
here is how it works.
1 You set the guidelines
2 We learn your process
3 2-week trial
4 Go time!