WHAT BUSINESSES SAY.

“I worried about giving up control, but First Mate has been nothing but professional and a pleasure to work with”

Molly K.

“My customers feel happy and listened to – and so do I!”

Amit K.

Tick these tasks off
your roster.

24/7 Call Center
After Hours Answering Service
Inbound Support/Phone
Inbound Support/Email
Inbound Support/Chat
Outbound Support/Sales
Outbound Support/Technical Support
Outbound Support/Claims Processing
Don’t see what you need? We can learn and execute any support related service Contact a sales rep

WHY BRING FIRST MATE
 ON BOARD.

Make your team even stronger

Our crew performs just like yours, following your approach, your process, and your direction, always.

Scale up faster

With a dedicated support team, you can focus more time on building your business, while we focus on delivering quality responses to customers.

Stay nimble

Onboard expert help during busy seasons, of to fill coverage gaps then trim down when it’s quieter, saving up to 80%​ on labor costs.

here is how it works.

1 You set the guidelines
2 We learn your process
3 2-week trial
4 Go time!
Learn more about our process

We work with your existing
 software & systems.

INTERESTED?
 LET’S TALK.